My wind direction seems to be incorrect?

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‍The most common reason your wind direction might be incorrect, is if your anemometer arm is pointing in the wrong direction. The arm should be pointing true north.  

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If you need to adjust the direction of the anemometer arm, simply loosen the U bolt that holds the weather station to the pole, and rotate the entire weather station. Be sure not to damage any cables in the process.

My rain totals are inaccurate

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‍Rainfall can vary greatly, even over small distances, so comparing your rainfall totals to that of the BOM or your neighbour, is not a valid comparison. Likewise, using a small 2 inch manual rain gauge to verify the accuracy of your Incyt rain gauge, is not a valid comparison. Check out Davis Rain Gauge for more detail around how to accurately verify your rainfall totals.

It’s been more than an hour since my weather station updated

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The default reporting period for weather stations is hourly. They will not necessarily update on the hour, but will update hourly from the time they were first installed.

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Occasionally, the wireless link to the weather station can be interrupted by external factors, for instance, machinery blocking the signal to the nearest gateway. In this instance, the weather station may miss a reporting period.

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Occasional interruptions like this are unavoidable, but if it is happening consistently and frequently, contact us by emailing contact@incyt.io.

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Please note, important information such as rainfall will not be lost. It will continue to be totalled, and reported in the next reporting cycle.